Pressures on the healthcare workforce require Global Solutions. 

Senior Accounts Payable Specialist

The Senior Accounts Payable Specialist is a high-impact role at the core of our AP operations. Based in the Philippines and embedded within a fast-moving SaaS technology company, this individual will bring seasoned AP expertise, strong analytical instincts, and a tech-forward mindset to a team that values both precision and continuous improvement. Reporting directly to the Accounts Payable Manager, this role goes beyond transaction processing — you will own exception handling, support system enhancements, verify critical vendor and coding accuracy, and may grow into a team lead capacity overseeing invoice management and exception resolution workflows. If you thrive in a dynamic, globally connected environment and communicate with confidence across cultures and time zones, this role is built for you.

WHAT YOU'LL DO

Invoice Processing & Accuracy

• Process and manage P.O. and non-P.O. invoices daily with a high degree of accuracy and urgency

• Perform 3-way matching (purchase order, receipt, and invoice) and apply correct GL accounts, cost centers, and departments

• Verify vendor banking information at the time of invoice creation to ensure payment integrity and prevent fraud exposure

• Identify, validate, and accurately code prepaid expenses and fixed asset invoices, ensuring proper classification in the financial system

• Manage and verify employee expense reports to ensure compliance with the company's T&E policy

Exception Handling & System Match Resolution

• Serve as a primary point of escalation for workflow exceptions and system match failures, investigating root causes and driving timely resolution

• Identify patterns in recurring exceptions and proactively work with internal stakeholders to address upstream process or data issues

• Investigate and resolve invoice discrepancies, coding errors, and mismatches with vendors or internal business partners

• Document exception outcomes and maintain accurate records to support audit readiness and continuous improvement efforts

Month-End Close & Accounting Support

• Support monthly and quarterly close activities, including payables accruals, invoice adjustments, and ad hoc payment adjustments

• Prepare monthly account reconciliations and provide supporting documentation to the accounting team as needed

• Assist with audit support, including pulling documentation and preparing narratives as requested

Vendor & Cross-Functional Collaboration

• Maintain and update supplier records in Workday, ensuring vendor data accuracy and completeness

• Respond to and resolve a range of internal and external inquiries regarding invoice status, coding, and payment timelines

• Participate actively in regular calls and meetings with US-based and global business partners, vendors, and finance stakeholders — clear verbal communication is essential in this role

• Coordinate with Procurement, Accounting, and business teams to align on spend policy, coding standards, and compliance requirements

System Improvements & Process Optimization

• Actively participate in AP system improvement initiatives, including testing, workflow configuration, and rollout of new tools or process changes

• Identify automation and efficiency opportunities within existing AP workflows and partner with the AP Manager to implement solutions

• Leverage AI tools and productivity software to streamline repetitive tasks, improve data accuracy, and surface actionable insights

• Contribute to documentation of standard operating procedures, system workflows, and best practices

Team Leadership (Potential Growth)

• This role carries a clear path toward team lead responsibilities, including oversight of invoice processing queues and exception management workflows

• May be asked to guide, review the work of, or coordinate tasks among junior AP team members as the team scales

• Expected to model best practices in accuracy, responsiveness, and professional communication for the broader team

WHAT YOU'LL NEED

Experience & Education

• 4+ years of hands-on Accounts Payable experience, or demonstrated mastery of AP processes at an advanced level with fewer years
• Prior experience in a SaaS, technology, or high-growth subscription-based company strongly preferred — familiarity with the pace, complexity, and vendor landscape of a tech environment is a meaningful advantage
• Proven expertise in full-cycle AP processing, including 3-way match, non-PO invoices, prepaid and fixed asset coding, and expense report management
• Experience handling workflow exceptions, system match failures, and escalation resolution in an ERP environment
• Familiarity with month-end close activities, account reconciliations, and accrual preparation
• Associate's or Bachelor's degree in Accounting, Finance, or a related field preferred; equivalent professional experience will be considered

Technical & Systems Skills

• Experience with ERP systems required; Workday experience is strongly preferred
• Comfortable working across multiple monitors and managing multiple applications, dashboards, and data sources simultaneously — multi-screen efficiency is a core part of how this team operates
• Demonstrated ability to leverage AI tools (e.g., AI-assisted search, writing aids, automation tools) to improve personal productivity and output quality
• Proficiency with Microsoft Excel or Google Sheets for data review, reconciliation, and reporting
• Ability to quickly learn, adapt to, and advocate for new systems or process changes; a technology-curious mindset is essential
• Familiarity with EIB uploads or similar bulk data entry processes is a plus

Communication & Language Proficiency

• Advanced to fluent English proficiency — both written and spoken — is required for this role; this is non-negotiable
• This position requires frequent and ongoing communication with US-based finance, accounting, and business stakeholders via video call, email, and chat; candidates must be fully comfortable in these settings
• Ability to communicate complex AP issues, exceptions, and status updates clearly and professionally to non-finance audiences
• Experience working in a cross-cultural, globally distributed team environment is strongly preferred
• Professional communication etiquette across email, Slack, and video conferencing platforms is expected at all times

Competencies & Attributes

• Exceptional attention to detail, particularly when reviewing vendor data, invoice coding, and exception flags
• Strong organizational skills with the ability to manage a high-volume workload, competing priorities, and tight deadlines
• Self-directed and accountable — you take ownership of your work area and follow issues through to full resolution
• Proactive and improvement-oriented — you consistently look for better ways to do things and speak up when you find them
• Collaborative and dependable, with the interpersonal skills to build trust with teammates and business partners across time zone.

• Hybrid, with employees expected to work on-site 2–3 times per week at One Ayala, Makati city
• US Business Hours
• Up to PHP 100,000 depending on the experience

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All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.

Genfinity as an Equal Opportunity Employer, believes in each person’s potential, and we’ll help you achieve yours.

All information will be kept confidential according to EEO guidelines.

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This information will be collected and processed solely for recruitment purposes, including evaluating your qualifications, assessing your skills, verifying your background, and contacting you about your application. As part of the recruitment process, identity verification may be conducted at a later stage i.e. post-offer stage, which may require the collection and review of valid identification documents. Your personal data will be processed in accordance with the Data Privacy Act of 2012.

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