Patient Correspondence Associate
𝗘𝗫𝗖𝗜𝗧𝗜𝗡𝗚 𝗢𝗣𝗣𝗢𝗥𝗧𝗨𝗡𝗜𝗧𝗬 𝗙𝗢𝗥 𝗢𝗨𝗥 𝗥𝗔𝗣𝗜𝗗𝗟𝗬 𝗘𝗫𝗣𝗔𝗡𝗗𝗜𝗡𝗚 𝗧𝗘𝗔𝗠 𝗪𝗢𝗥𝗞𝗜𝗡𝗚 𝗔 𝟰-𝗗𝗔𝗬 𝗔 𝗪𝗘𝗘𝗞 𝗦𝗖𝗛𝗘𝗗𝗨𝗟𝗘!
The Patient Correspondence Associate is an overall interdepartmental liaison to a tertiary hospital based in Thailand. This role will provide pre-arrangement services, appointments, and general hospital services to individual patients and relatives. This role will also cater to foreign clients seeking medical treatment overseas.
Duties and Responsibilities:
- Arrange appointments and general hospital services. This includes liaising with doctors, nurses, and related departments necessary for the client's treatment.
- Provide accurate information regarding hospital services via email
- Service delivery to include initial medical history taking and coordination of refer-in services to different departments
- Expected to participate in process improvement, problem analysis, and solution implementation.
- Participate in employee engagement activities
Qualifications:
- Bachelor's degree in Nursing or Allied-health profession (Midwife, PT, Pharmacy, Psychology, etc.)
- At least 6 months of clinical experience
- Excellent English communication skills
- Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
- Adept in working with dual screens and with general computer literacy
- Amenable to working in shifting schedule
- Amenable to reporting onsite (Makati) during training and transition period
- Preferably residing within Metro Manila or willing to travel to Makati
The Salary Package starts at 20k depending on the candidate's qualifications and relevant work experience.
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