Billing Analyst
Job Summary:
As our Billing Analyst, you will assist the team with customer billing, payments and contract management activities for various ServiceTitan and affiliate products.
Responsibilities:
- Overall management of client accounts including the creation and maintenance of customer billing records
- Review contract terms to ensure accuracy in billing and Salesforce CPQ data
- Create manual invoices for non-standard billing and generate uploads for bulk invoicing
- Work cross functionally with various departments to ensure billing accuracy
- Resolve billing discrepancies between the system, contracts, and invoices
- Work with customers to resolve billing issues as needed
- Assist with various billing-related reporting, including ad hoc requests
- Assist with month-end responsibilities as needed
- Special projects as assigned
- Proficient understanding of basic accounting theory (e.g. Accounts Receivable & Revenue)
- 3+ years of relevant work experience
- Customer service focused and solution oriented
- Strong proficiency with Microsoft Excel
- Strong ability to meet deadlines and multi-task within a fast paced environment
- Strong written and oral communication skills and
- Organized and detail-oriented and accurate
- Ability to understand new concepts and learn new tasks quickly
- Demonstrated ability to interface with all levels of management
- Experience with Salesforce a plus
- Bachelor’s Degree in Accounting, Finance, Business Administration or equivalent field preferred
- Willing to work on-site in One Ayala Makati (M-F) and graveyard shift (10PM-7AM)
- Up to P46,000 depending on experience
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All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.
Genfinity as an Equal Opportunity Employer, believes in each person’s potential, and we’ll help you achieve yours.
All information will be kept confidential according to EEO guidelines.
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