Duties and Responsibilities

1. Fundamental interactions would include assessing, training, and coaching staff with periodic reporting to stakeholders.
2. Develop content, design modules, evaluate training feedback and provide recommendations to further enhance training effectivity in line with processes in different lines of business.
3. Conduct comprehensive classroom discussion using innovative teaching strategies and tools.
4. Monitor and document individual progress and provide remediation and direction as needed.
5. Analyze areas for improvement in lieu of meeting performance outcomes.
6. Provide direct feedback to the students and their respective supervisors and Genfinity Management on the learning progress of the students.
7. Other tasks as may be assigned.

Qualifications
- Bachelor’s degree in Nursing with an active license issued by the Professional Regulation Commission
- Current, active, and unrestricted US Mainland License is an advantage
- At least 1 to 2 years of experience in clinical academe and/or training combined, preferably with experience in Utilization Review and Workers’ Compensation training
- At least 2 years of experience in the Clinical BPO setting
- Excellent written and verbal English communication skills
- Proficient in Microsoft Outlook, Word, Excel, PowerPoint, working with dual screens, and general computer literacy
- Able to handle multiple tasks and shifting priorities
- Willing to work onsite and in shifting schedules

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.

Genfinity as an Equal Opportunity Employer, believes in each person’s potential, and we’ll help you achieve yours.

All information will be kept confidential according to EEO guidelines.